California PFL contact information

California PFL Phone Number: Official EDD Contact Options

Find the official California EDD Paid Family Leave phone numbers, service hours, language options, and secure online contact choices.

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The official California PFL phone number

For most Paid Family Leave claimants, EDD lists 1-877-238-4373 as its statewide toll-free number in English and for all other languages. For free interpreter services, EDD says callers using that line can press 3. The Spanish line is 1-877-379-3819, TTY is 1-800-445-1312, and California Relay users can call 711 and provide 1-877-238-4373.

EDD says State Disability Insurance staff are available from 8 a.m. to 5 p.m. Pacific time, Monday through Friday, except state holidays. Availability does not mean a representative will answer immediately.

What the PFL phone service covers

EDD describes its PFL automated phone service as a way to get information, contact a live representative, and get technical help with myEDD or SDI Online. The right option depends on whether you need general information, help with an existing claim, or online-account support.

California state government employees have a separate PFL number: 1-877-945-4747. EDD also publishes a separate line for employers and licensed health professionals; it says that line cannot access personal claimant information.

Online alternatives to calling

EDD says claimants can view PFL claim status, payment history, and uploaded documents through SDI Online. For a question about a PFL claim, EDD also directs claimants to Ask EDD and provides a Paid Family Leave inquiry path.

Use the official EDD source links on this page before calling because phone numbers, hours, and menu options can change.